Minimum System Requirements

We recommend that you always use supported and updated browsers to ensure your online banking is secure.

 
Web Browser /
Operating Systems
Internet Explorer 11
Microsoft Edge 15
Chrome - 59 or above
Firefox - 54 or above
Safari - 10.0 or above
Default Browser
Desktop
Windows
10
Windows
8.1
Windows
7
Mac OS
10.6 or
above
   
     
     
     
     
       
Mobile
iPhone 6/ iOS
8.0 or above
Galaxy S6/
Android 5.0
or above
   
   
   
   
 

You can download the latest browsers from:

Microsoft Internet Explorer https://support.microsoft.com/en-us/products/internet-explorer

Google Chrome https://www.google.com/chrome/

Mozilla Firefox https://www.mozilla.org/en-US/firefox/

Safari https://support.apple.com/en-au/HT204416

NOTE: We do not recommend that you download beta versions since they are experimental and may undergo significant changes before they're released. Please only download the recommended versions mentioned above.

If you are not ready to upgrade your browser, or don't use one of these operating systems, you can still visit our site. Should the browser be rejected, you will need to upgrade your browser from the recommended links above and they can be usually downloaded for free from the company's website.

How can I tell which browser version I am using?

For Windows users:

  • Microsoft® Internet Explorer - Menu > Help > About Internet Explorer
  • Mozilla Firefox - Menu > Help > About Mozilla Firefox
  • Google Chrome - Wrench icon, top right corner > About Google Chrome

For Mac users:

  • Safari – Safari > About Safari
  • Using your card

    Click to go back to Virgin Money Website.

  • Virgin Money Online

    Click to go back to Virgin Money Online to log into your account.